Restorepurgemove

Privacy Policy

Last updated: March 6, 2026

1. Introduction

Restorepurgemove ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website restorepurgemove.world or make a purchase from us.

This policy is designed to comply with the General Data Protection Regulation (GDPR) (EU) 2016/679, the Austrian Data Protection Act (Datenschutzgesetz – DSG 2018, BGBl. I Nr. 120/2017 as amended), and other applicable Austrian and EU data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Restorepurgemove
Europastraße 1
5020 Salzburg
Austria
Email: contact@restorepurgemove.world

3. Personal Data We Collect

We collect personal data that you voluntarily provide to us when you:

  • Place an order through our website
  • Subscribe to our newsletter (if applicable)
  • Contact us with inquiries
  • Use our website

3.1 Information You Provide

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Message content

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on pages
  • Date and time of access

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

  • Consent (Art. 6(1)(a)): When you have given clear consent for us to process your personal data for specific purposes, such as marketing communications.
  • Contract Performance (Art. 6(1)(b)): Processing necessary for the performance of a contract to which you are a party, such as processing your order.
  • Legal Obligation (Art. 6(1)(c)): Processing necessary for compliance with legal obligations, such as tax and accounting requirements.
  • Legitimate Interests (Art. 6(1)(f)): Processing necessary for our legitimate interests, such as improving our services and website security, provided these interests do not override your fundamental rights and freedoms.

5. Purposes of Data Processing

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders
  • Responding to your inquiries and providing customer support
  • Improving our website and services
  • Complying with legal and regulatory requirements
  • Preventing fraud and ensuring website security
  • Sending marketing communications (only with your consent)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Order data: 7 years from the date of purchase (as required by Austrian tax law)
  • Contact inquiries: 3 years from the last communication
  • Marketing consent records: Until consent is withdrawn plus 3 years
  • Website analytics data: 26 months

After the retention period expires, we will securely delete or anonymize your personal data.

7. We Do Not Sell Your Personal Data

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

8. Data Sharing and Recipients

We may share your personal data with the following categories of recipients:

  • Service providers: Third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies, hosting providers)
  • Legal authorities: When required by law or to protect our legal rights
  • Business transfers: In connection with any merger, sale, or acquisition of our business

All our service providers are contractually bound to protect your data and process it only according to our instructions.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other appropriate safeguards as required by GDPR

10. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access (Art. 15): You have the right to obtain confirmation of whether we process your personal data and to access that data.
  • Right to Rectification (Art. 16): You have the right to request correction of inaccurate personal data.
  • Right to Erasure (Art. 17): You have the right to request deletion of your personal data under certain circumstances.
  • Right to Restriction (Art. 18): You have the right to request restriction of processing under certain circumstances.
  • Right to Data Portability (Art. 20): You have the right to receive your personal data in a structured, commonly used, machine-readable format.
  • Right to Object (Art. 21): You have the right to object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent (Art. 7(3)): Where processing is based on consent, you have the right to withdraw consent at any time.
  • Right not to be subject to automated decision-making (Art. 22): We do not use automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us at contact@restorepurgemove.world. We will respond without undue delay and in any event within one month (Art. 12(3) GDPR). That period may be extended by two further months where necessary, taking into account the complexity and number of requests; we will inform you of any such extension and the reasons for the delay.

11. Right to Lodge a Complaint

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). The relevant authority in Austria is:

Austrian Data Protection Authority (Österreichische Datenschutzbehörde)
Barichgasse 40-42
1030 Vienna
Austria
Website: www.dsb.gv.at

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure storage of personal data
  • Access controls and authentication measures
  • Regular security assessments
  • Staff training on data protection

13. Cookies

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

14. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Restorepurgemove
Europastraße 1
5020 Salzburg
Austria
Email: contact@restorepurgemove.world